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Quizzes and assessments

Many trainings end with a short quiz to confirm you have understood the content. This page explains the question types you may encounter, how scoring works, and what to do if you do not pass.

Who this is for

Employees whose assigned trainings include a quiz.

When the quiz appears​

After you mark the training content as read (or after a video completes), the viewer advances to the Evaluation step automatically. You must answer all questions before you can submit.

Screenshot pendingQuiz step showing a sample question with radio buttons and a Submit answers button

Question types​

Better Comply supports four scored question types, plus a written response that a person reads. This page covers the scored ones first.

Single choice​

One correct answer from a list. Select the one that best answers the question. The options appear as radio buttons. You can only pick one.

Multiple choice​

More than one answer may be correct. Select all that apply. Read the question carefully to know whether it asks for one answer or several.

True / False​

A statement you judge to be either true or false. Two options are shown.

Image​

The question includes a photograph or diagram. Your answer is based on what the image shows. Read the question text and study the image before selecting.

tip

Before you answer, check whether the question says "select all that apply" or gives no such instruction. That tells you whether to expect one right answer or several.

Written scenario responses​

Some assessments do not have options at all. You are given a situation and a few questions, and you answer in your own words.

These exist because a multiple-choice question cannot show whether you would act correctly under pressure. The right option is obvious the moment it is sitting next to three wrong ones, and the situations these assessments describe are ones where the difficulty is not knowing the answer.

How it works​

You read the situation, then write an answer to each question. There is no time limit and no score.

Answer every question before submitting. Once you submit, your response is recorded and cannot be edited, so take the time you need first.

What happens next​

Your training is complete as soon as you submit. You have done your part.

A reviewer then reads your response and records a result against each of the criteria the assessment covers. That takes as long as it takes, and you will see Waiting for a reviewer on the assessment step until it is done.

When it is graded, the same step shows the outcome and any feedback the reviewer left for you.

A person grades this, not a system

No score is calculated and no AI decides. A named person in your organisation reads what you wrote and makes the judgement, which is why the result is not immediate.

If you did not clear the assessment, the reviewer's feedback tells you what to work on. Talk to them or to your supervisor about the next step.

Minimum passing score​

The passing score is set per training by the author. It is displayed at the top of the quiz as Minimum score required: X%. The default is typically 70%, but this varies.

Submitting the quiz​

  1. Answer every question. The Submit answers button is disabled until all questions have a selection.
  2. Click Submit answers when you are ready.
  3. Your score appears immediately as a percentage.

After submitting - passed​

If your score meets or exceeds the minimum:

  • A pass confirmation is shown with your score.
  • If the training requires a signature, a prompt to Sign to finalize appears. See Signing and evidence.
  • If no signature is required, training completion is recorded automatically.

After submitting - failed​

If your score is below the minimum:

  • The quiz shows which questions you answered incorrectly.
  • Where the author has provided one, a short explanation of the correct answer is displayed for each wrong question. Use these to understand the material before retrying.
  • If you have remaining attempts, a Retry button appears.

Reviewing wrong answers​

The review panel after a failed quiz shows each question you missed alongside the correct answer and any explanation. This helps you focus your study before the next attempt rather than rereading the entire content.

Number of attempts​

The maximum number of attempts is set per training (commonly 2 or 3). The remaining count is shown when the Retry button appears. Once all attempts are used, the assignment status changes to Failed and you will need your supervisor or administrator to re-enrol you.

Retrying​

  1. After reviewing the explanations on the questions you missed, click Retry.
  2. The quiz resets with the same questions.
  3. Submit again when ready.
note

You can go back and re-read the training content before retrying. Use the browser back button or close the quiz and reopen the training from My Trainings.