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Signing in

Better Comply supports two sign-in paths: the standard email and password flow used by most office workers, and an employee-number and PIN flow designed for shop-floor workers who share a kiosk and do not have a company email address.

Screenshot pendingBetter Comply login page showing the two sign-in tabs
Who this is for

Everyone. The sign-in method you use depends on how your administrator set up your account.

Before you start​

Better Comply is invite-only. You cannot create your own account. Your administrator must either:

  • Send you an invitation email (email-based accounts), or
  • Set up your employee number and give you your PIN in person (kiosk accounts).

If you do not have access, contact your organization administrator.

Sign in with email and password​

This is the default flow for administrators, quality staff, HR, and office-based employees.

  1. Open the Better Comply URL provided by your organization.
  2. On the login page, make sure the Email form is showing. If you see an employee number field instead, select Sign in with email at the bottom of the card.
  3. Enter your Email address.
  4. Enter your Password.
  5. Select Log in.
Screenshot pendingEmail login form with email and password fields

If your credentials are correct you are taken straight to your home page (which varies by role - see Roles).

Forgotten password​

There is no self-serve password reset. Contact your system administrator to have your password reset.

Sign in with employee number and PIN​

This path is for shop-floor and warehouse workers who use a shared kiosk and do not have a company email address. Administrators set up these accounts with an employee number and a PIN; no email address is needed.

  1. Open the Better Comply URL on the shared kiosk.
  2. On the login page, select Sign in with employee number at the bottom of the card.
  3. Enter your Employee number (also called a personnel number - your administrator will tell you what it is, for example 100245).
  4. Enter your PIN.
  5. Select Log in.
Screenshot pendingEmployee-number login form showing the employee number and PIN fields
Shop-floor accounts

Even though no email address is on file, your completions and electronic signatures are still recorded against your named account. For compliance purposes, your employee number is the durable identifier. See Compliance and audit-readiness for details.

Switching between sign-in modes

Use the button at the bottom of the login card to toggle between Sign in with email and Sign in with employee number.

After signing in​

Once you are signed in you land on your role's home page:

RoleHome page
EmployeeMy Trainings
Team LeadMy Team
Quality Admin / HR Admin / Corporate AdminDashboard

Changing the display language​

The language can be changed before or after signing in.

Before signing in: Use the language and theme controls shown at the top-right corner of the login page.

After signing in: Open the user menu (your avatar in the top-right corner), select Language, and pick from the available options: English, Spanish, Portuguese, or German.

Your language preference is saved in your browser and restored the next time you visit.

Changing the theme (light / dark)​

The interface supports light mode, dark mode, and system default. After signing in, open the user menu, select Theme, and choose your preference. Before signing in, use the theme control at the top-right of the login page.

Signing out​

To sign out, open the user menu (your avatar in the top-right corner) and select Log out.

Shared kiosks

If you use a shared kiosk, always sign out when you finish your training session. The next person at the kiosk will otherwise sign in as you.