Introduction to Better Comply
Better Comply is a continuous compliance enablement platform built for regulated industries - manufacturing, medical devices, pharmaceuticals, food production, and anywhere that ISO 9001, ISO 13485, or 21 CFR Part 11 standards apply.
It is not a generic LMS. The product is purpose-built around three connected activities that compliance teams must manage together.
Everyone. This page is the starting point for all roles.
What problem it solves
Regulated organisations typically track training in a spreadsheet or an LMS, keep SOPs in a document management tool, and maintain audit evidence in a separate folder - often assembled manually before each audit. These three systems rarely talk to each other.
When an inspector asks "show me that your operators were trained on version 3.1 of SOP-QA-012, and sign off was received before they worked on the line," the answer is difficult to produce quickly and the chain of evidence is easy to question.
Better Comply keeps those three things together, linked by design, so the evidence is always there.
The core triad
1. Controlled Documents
SOPs, work instructions, risk assessments, quality plans - any document that governs how work is done. In Better Comply, each document has a lifecycle state: Draft, In review, Approved, Effective, Superseded, or Obsolete. Each state transition is recorded in the audit trail and the Approved and Effective transitions require an electronic signature.
Documents can be authored as Markdown directly in the browser, or imported from an existing Word or PDF file. Once a document is Effective, it becomes available as a source for training materials.
2. Training Materials
A training in Better Comply is a versioned piece of content. It can contain an article, a video, or both. Each version can have a quiz and a required electronic signature for completion. An administrator authors a new version (which AI can help draft from the linked documents), submits it for review, and a different person in the Quality team approves it. No version is published without that two-person check.
Critically, every training version is pinned to the specific controlled document versions it was written from. When a procedure changes, the quality team can see exactly which training versions reference the old document and decide whether to trigger recertification.
3. Audit Evidence
When an employee completes a training, Better Comply creates an evidence record: who completed it, which version of the training, at what date and time, what quiz score they achieved, and - when required - a cryptographic record of their electronic signature. That evidence record is immutable: it cannot be changed or deleted.
The audit log records every action in the system: document approvals, version activations, user invitations, training completions, and more. Auditors can view the full log in the Audit page or export it to CSV.
Who uses Better Comply
| Role | Primary job | Lands on |
|---|---|---|
| Employee | Complete assigned trainings; download certificates | My Trainings |
| Team Lead | Monitor team progress; send reminders | My Team |
| Quality Admin | Author content; govern documents; manage review queue | Dashboard |
| HR Admin | Manage users and campaigns; monitor completion | Dashboard |
| Corporate Admin | All of the above plus system-level configuration | Dashboard |
For a detailed breakdown of what each role can see and do, read the Roles page.
A note on shop-floor workers
Many of Better Comply's customers run manufacturing lines where operators do not have company email addresses or personal computers. Better Comply supports emailless (kiosk) accounts: an administrator creates an employee record with an employee number and a PIN. The employee walks up to a shared kiosk, enters their number and PIN, completes the training, and the evidence is recorded against their named account - not anonymously.
This is covered in detail on the Signing in page.
Next steps
- Key concepts - the vocabulary you need to navigate the rest of the docs
- Signing in - email and employee-number login paths
- Navigation - the header, sidebar, and what each item is for
- Roles - what each role can see and do