Export evidence for an inspection
This page shows you how to pull the compliance evidence an inspector or internal auditor asks for, and where each kind of evidence lives.
Quality Admin, HR Admin, Corporate Admin, and quality owners preparing for an audit.
Export the compliance status report
The fastest "show me your training records" export is on the Audit page, Compliance tab.
- Open Audit.
- Stay on the Compliance tab.
- Narrow the records with the search, department, location, training, and status filters until they match what the inspector asked for.
- Click CSV or PDF at the top of the page.
The CSV is for spreadsheets and follow-up analysis. The PDF is a dated report you can hand over or file.
The export contains exactly the rows currently shown by your filters. Set the filters first, then export, so the file matches the scope the inspector requested.
Export the activity log
For a "who approved what, and when" record, use the Activity log tab and read or filter it as described in Read the audit log. The activity log is the append-only event record; the compliance report is the per-assignment status view.
Where each kind of evidence lives
An inspection usually asks for several different artefacts. Here is where each one is in Better Comply.
| Evidence the inspector wants | Where it is |
|---|---|
| Who completed which training, and the status of everyone assigned | Audit > Compliance tab, exportable as CSV or PDF |
| The e-signature on a completion (who signed, when, from which IP) | Recorded on the completion evidence; the signing event is sign_evidence in Audit > Activity log |
| Completion certificates | Issued per completion; issue_certificate events are in the activity log |
| Controlled-document approvals (e-signed) | The approve_document and make_document_effective events in the activity log; the documents themselves live in Controlled Documents |
| Read-and-understood acknowledgements | The acknowledge_document events in the activity log |
| The rationale for every content change | The approve_content event details in the activity log |
Completions, signatures, document approvals and acknowledgements are append-only and cannot be edited after the fact, the same way the audit log is. What you export is what was recorded at the time, which is exactly what makes it defensible. See Read the audit log.
Prepare for the conversation, not just the file
The exports give you the records. The reasoning behind why those records satisfy ISO 9001 and 21 CFR Part 11 (e-signatures, immutability, segregation of duties, retention) is explained in the Compliance and audit-readiness area. Read it before an inspection so you can answer the "why is this sufficient" questions, not just the "show me" ones.